Employees save money, find quality providers & avoid healthcare headaches with personal advocates – just a phone call away.
P.S. It’s included with every health plan.
My Advocacy is the support you forgot existed
The kind where you always hear hello on the other end.
And it’s integrated with your health plan – for free.
Outcomes Over Everything
How brokers, companies & their people benefit from an advocate in their corner.
Find out how to design a health plan with integrated advocacy.
- Access to quality care & free resources for cost‑effective healthcare solutions.
- Overall reduction in claims costs & pharmacy spend – resulting in hundreds of thousands of dollars in savings to reinvest back into the business.
- Improved outcomes for employees – avoiding revisions, complications & long‑term absenteeism.
- Direct savings on high‑cost specialty drugs & procedures – reducing out‑of‑pocket costs.
- Increased satisfaction of company‑sponsored health insurance plan.
Don’t Call It a Call Center
It’s the power of advocacy that helps companies & their people save on healthcare.
Ask Us
Anything
Advocates are expertly trained to recommend options on where to go for care – quickly, easily & affordably.
Simplify
The Complex
Members lean on advocates to tackle cost & quality. Uncover fair pricing & real savings – including $0 cost care options.
Improve the Healthcare Journey
With three‑tier advocacy, Customer Care manages inquiries, promoters triage the escalated issues & clinical advocates locate high‑quality, cost‑effective providers.
Search
& Save
Everyone avoids the Google rabbit hole with free access to Healthcare Bluebook – one place to shop in‑network procedures & uncover maximum savings.
20+
Certified advocates are available during extended business hours, M-F.
>5 MINUTES
Average call times to serve general member needs.
43 SECONDS
Average hold time
2,200
Average number of calls each week.
8
Strategies implemented in world‑class training method for white glove service, concierge call handling, certified team training & master coach management certification.
Fueled By Passion & Purpose
How WellNet Advocates put members & their families first.
- Offer a detailed description of available benefits & locate quality medical providers.
- Support with claims & billing inquires.
- Find alternatives for high‑cost specialty drug prescriptions.
- Help manage care & optimize outcomes.
- Assist with scheduling an MR, CT, PET scan or surgical procedure.
- Lead with the tools, processes & skills to provide exceptional & consistent customer experience.
