“If brokers must define their business on their ability to pare down costs or simply shop plans year in and year out, there is little room to hone in on the important differentiating factors. The carriers are good administrators, but they are reactive, not proactive. Sure, you’re providing me a good discount on the claim, but what’s important to me and my clients is to make sure those claims don’t hit the plan again and again —That’s where WellNet steps in.