“I am writing to give you feedback on the service Kara F. has been providing for a couple of Member’s form one of our clients.  I am so glad, as she has been timely in her responses and very helpful in providing proof of payment on a few claims.  With the information, I was able to contact the provider and have them adjust their account to the benefit of the Member.  Kara reached out to the Member directly on another claim issue and has also provided timely and helpful information.
It is wonderful to work with Kara.  You’ve got someone who really knows what she is doing, and that is so very valuable in this industry so many warm kudos to Kara!!!”