“I just wanted to let you know that your employee Samantha M. provides awesome customer service! I’ve been dealing with a claim that has been processed out of network (was in network) She has been working diligently to get it resolved for me. I appreciate her multiple follow ups and continuous patience with me! It’s hard to have health problems plus deal with the bills and claims process. Samantha has made the process less painful! Thanks so much for having such a great employee!”