Stop Loss Coordinator

The Stop-Loss Coordinator is responsible for submitting stoploss claims for high-cost claims and plans to the various carriers.

Duties/Responsibilities: 

  • Track reimbursement claims and support finance for accurate payment reconciliation. 
  • Manage the monthly stop loss ending process to include notification to appropriate interdepartmental teams, clients and/or brokers. 
  • Monitor and track total reimbursement dollars for clients and prepare reporting for internal and external customers. 
  • Prepare and submit claims for advance funding and/or reimbursement to the stop loss carrier. 
  • Research individual claim disputes and provide resolution. 
  • Interact with large case management and providers to secure patient prognosis and treatment plans. 
  • Interact with Account Managers to discuss opportunities to avert risk.  
  • Manage stop loss claims process: responsible for the entire stop loss claims process, from initial submission to final resolution, to ensure timely and accurate processing.
  • Review reimbursements and coordinate with the Finance team for accurate payment reconciliation.
  • Monitor pending submissions of stoploss claims and respond timely to carrier requests for additional information.
  • Review and analyze stop loss policies to ensure understanding of the claims and reimbursement requirements by Carrier.
  • Maintain documentation: Keep detailed and organized records of all stop loss claims, including supporting documentation and correspondence in accordance with Company policies and procedures.
  • Analyze claims data and Carrier denials/requests for further information.
  • Provide regular updates to Management regarding claim status, pending issues, and resolution timelines.
  • Coordinate with internal teams when information is needed.
  • Other duties as assigned.  


Required Skills/Abilities:  

  • Knowledge of stop loss insurance. 
  • Strong organizational skills. 
  • Strong sense of professionalism and personal accountability. 
  • Working knowledge of Microsoft Office, particularly Excel. 
  • Strong communication skills. 
  • Alignment with our core values of optimism, respect, intelligence, adaptability, building long-term relationships.  


Education and Experience: 

  • Minimum of 2 years of claims experience. 
  • Experience with administering self-insured health plans. 


Physical Requirements:  

Prolonged periods of sitting at a desk and working on a computer. 


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Located in Feasterville-Trevose, PA, 19053

We look forward to receiving your application!
Please send an email to [email protected] and include a letter of interest and resume.